Hello, We are still in business and our phone lines are just down. We are working with Time Warner Cable to get this issue resolved.
If you would please email us at firstname.lastname@example.org so I can assure you get the customer service you paid for. We do have listings that don't do credit checks and landords that will not check your credit about evictions. I'm sorry there was a misunderstanding about our service fee being refundable, but the fee is non refundable due to us working with you daily until you choose, rent and you are happy.
Please contact me so I can assist whit your home search. Thank You, Help-U-Rent