Customer service
1 comment

I have used Help u rent in the past however this time was horrible. I contacted them a month and asked for assistance paid my 70 and yet to this day did not get what I NEEDED.

Called spoke with several individual all of which promised me that I would get what I NEEDED. Upon talking to several individuals and the manager of this office that I wanted my money back because I was going to have to stay in a hotel I was informed that the only thing they WERE GOING to do was freeze my acct and that at any time I could use the rest of my services for free (how is it free when I already paid them).

The young man was rude and unconcerned that because of their lack I was in the street! I will NEVER use them or refer them again as I have in the past!

Reason of review: Poor customer service.

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Did you get a place through them in the past?

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